With Kay Jewelers, Zales, and Jared stores temporarily closed across the country, some customers who had sent in their rings for repairs are wondering when they’ll be reunited with their jewelry.
Peggy McCabe dropped off her diamond ring, anniversary ring, and gold wedding band to be resized at a Kay store in Quincy, Illinois, on March 9. She was given a pickup estimate of March 26. But then, on March 21, she got an email that stores would be temporarily closed, starting the following day at 6 p.m.
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