Like so many industries today, the diamond sector continues to struggle with supply chain digitization. The process of B2B procurement between diamond vendors and jewelry retailers is often stuck on legacy processes like phone calls, emails and paper check payments, creating the same kinds of bottlenecks and inefficiencies that plague other markets.
What’s unique about the diamond space, however, is that there is an opportunity to drive value through the digitization of B2B commerce that goes beyond the electronification of documents or the streamlining of processes.
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